Jane Dresser

Stay Away!!!!!!!!!! False advertising false showroom displays, after 4 months of waiting for full bed set the dresser chair & bed frame do not match.

I asked for an exchange to match all Modloft said they will need to charge us for a delivery fee and pick up fee. I was so upset I asked to return the whole bed set and they said no problem 80% of the money can be returned and keep in mind the bed set was delivered and promptly noticed the difference in colors called Modloft with a direct email right after. Customer service customer support has no morals I wouldnt even finish a sentence with out them interrupting me to keep telling me you will be returned 80% of the money and that they cannot match the bed set without fees in the way.Very dissapointing!!!!

Before it came in, I had some reservations about the usability of the dresser. Two "drawer" sections open per level and there's a blocky handle you have to pull that doesn't have an indent. Fortunately, my worries were put at ease as soon as it showed up. Build quality was great (this thing is *heavy*), the drawers soft close, and it doesn't take very much force at all to pull them open.